FAQ'S OR COMMON QUESTIONS
Q When will my order ship ?
A We ship Mondays Through Thursday USPS priority mail. SEE CHART BELOW
|ORDER DAY||ORDER TIME FRAME||DAYS OR DAY IT WILL SHIP|
|ALL CUTTOFF TIMES|
|Sunday||By 12 pm||Monday -Tuesday|
|Monday||By 12 pm||Tuesday|
|Tuesday||By 12 pm||Wednesday|
|Wednesday||By 12 pm||Thursday|
|Thursday||By 12 pm||Monday|
|Friday||By 12 pm||Monday|
|Saturday||By 12 pm||Monday -Tuesday|
Q. How long does it take to get my order ?
A.USPS estimated time on priority mail is 2-3 days sometimes longer depending on your location.. (this is their estimated time not guaranteed)
Q Can I get overnight /or 2 day shipping ?
A We use Fedex 2 day and overnight for this. You can select this type shipping at checkout.
Q How are the Dubia and other feeders counted.
A Counting is done by first sorting to size to get a sample of feeders close as possible to the same size. Then a manual hand count is done of 300.
This 300 is used on a Scale that is acurate to .01 Grams or 1/100 of a gram. A Standard weight in Grams is then calculated by the scale by the sample count to give us a weight of each individual nymph or feeder which in turn sets a standard of measure for the scale to use to calculate the count.
After the scale has calculated the Standard weight it now has the capability to count each nymph poured in a Tared container.
Scales with counting features are used all over the industrial market.
The formula the scale uses is simple math. Example, if the manual hand counted sample 300 weighs 15 total Grams this is how it is calculated below.
15 grams/ 300 = .05 grams so each indiviual feeder weighs out at .05 grams. This calculates to 50 grams every 1000 Nymphs or feeders for this paticular sample.
The scale then uses .05 as the standard for that sort so it can determine the actual count as feeders are introduced on its platform.
Some smaller feeders do get by our sorters but in this case with a weight based counting system you will actually get more #'s and same amount of weight just feed off more #s to accomplish the same amount of food for your reptiles.
FAQ PREPARE EXTRA HORNWORM FOOD.
ADD 3 OZ OF WATER TO EACH 1 OZ OF DRY FOOD IN A MICROWAVABLE BOWL.
HEAT UNTIL CONTENTS START TO BOIL ON TOP.
PULL OUT AND STIR UNTIL CONTENTS ARE MIXED WELL (NO CLUMPS)
HEAT AGAIN UNTIL CONTENTS START TO BOIL AGAIN.
REMOVE LET COOL AT ROOM TEMP FOR 2-3 HOURS.
CUT FOOD INTO CUBES TO FEED. REFRIGERATE AND USE AS NEEDED.
1 OZ MAKES APPROX 4 OZ OF WET FOOD (REQUIRES 3 OZ OF WATER) GOOD FOR 1 WORM CUP
2 OZ MAKES APPROX 8 OZ OF FOOD (REQUIRES 6 OZ OF WATER) GOOD FOR 2 WORMS CUPS
4 OZ MAKES APPROX 16 OZ OF FOOD ( REQUIRES 12 OZ OF WATER) GOOD FOR 4 WORM CUPS
PROHIBITED SHIPPING AREA S. CALIFORNIA BY THE USPS AND USDA NOTICE..
S. California notice
The USPS has set a No Mail Zone and Quarantine Zone affected with the Virulent Newcastle
They are returning shipments back to senders that come through LAX (Los Angeles Airport) that are
marked Live Bait and Crickets as well as any Poultry, Poultry eggs, Baby chicks, and any type Birds. Zip codes from 90000 – 93599 are in this area and may be returned to sender by the USPS coming
We will not be shipping Crickets through the USPS in this area until this is lifted by the USDA.
Boxes containing legal species will be marked specific to the contents and perishable for this area affected.
Sorry for any inconvenience we just got notified of this on the week of January 6th.